Guarantee: We feel that our Virgin Indian Remy hair extensions are of such high quality that you will never want to return it. However, in the event that you don’t like the quality of our Indian hair extensions, simply send it back, unused, in its original condition. We will refund the cost of your hair with no restocking fees. You must call or email us before returning the hair extensions. All returns must be made within 14 days after receiving the product. All unauthorized returns will be discarded.